THE BUSINESS PLATFORM FOR SSTA GRADUATES
Manage bookings.
Keep client records.
A website, appointment diary and client records for your practice.
Clients can book online, receive reminders and pay by card through Stripe.
Included with Level 3 Sports Massage, with no SSTA fees. The £999 Personal Training course does not include the Hub, workshop or marketing sessions. Ask us about access and timing.
FROM YOUR FIRST ENQUIRY TO YOUR NEXT BOOKING
Your website, diary
and client records.
Explore the booking, client and payment tools below.
PLATFORM PREVIEW
01 / Put your practice out there
A website for your practice.
Publish your services, contact information and booking options on your own practice page.
- Your practice detailsAdd your practice details, logo, photos and services.
- Your own domainConnect a custom website address to your practice page.
- Share your booking linkConnect people to your booking page from your social profiles or a QR code.
- Hours and availabilitySet your opening hours, appointment lengths, buffers and time off.
- Publish when you’re readyPreview changes before making them public.
YOUR PRACTICE PAGE · DRAFT PREVIEW
Your practice name
Sports massage, with time to talk through your goals.
60-minute appointment · At your practice
See example page details
- Practice details
- Your name, introduction and location
- Your services
- Session descriptions and duration
- Publication
- Draft — preview before publishing
An illustrative draft, with no live booking action.
Example data · Explore the preview. Ask SSTA to confirm features and course access.
02 / Keep your working day organised
Manage appointments and repeat bookings.
View your appointments, manage changes and arrange repeat visits.
- Online appointment bookingLet clients choose from the sessions and availability you offer.
- Booking emails and remindersConfirmations and reminders keep clients informed about their appointments.
- Changes without the confusionManage cancellations and propose a new time for client approval.
- Recurring appointmentsPlan a series of weekly or fortnightly sessions.
- Waitlist opportunitiesKeep preferred times and offer a suitable space when one opens.
- Attendance you can follow upRecord completed sessions and no-shows so the next action is clear.
NEXT APPOINTMENT · EXAMPLE DAY
10:00 – 11:00
Sports massage · 60 minutes
View example appointment
- Client
- Jamie Taylor
- Session
- Sports massage
- Duration
- 60 minutes
- Status
- Confirmed
Example data · Explore the preview. Ask SSTA to confirm features and course access.
03 / Make every client feel remembered
Keep client details and messages together.
Keep your client relationships organised from the first enquiry onwards, with the details, forms and conversations that support a professional service.
- One place for client detailsFind contacts, see their stage and keep track of follow-ups.
- Intake before appointmentsCreate your own intake forms and collect client responses.
- A private client portalInvite returning clients to access their booking history.
- Conversations with contextKeep messages and read status together in a private portal thread.
- Bring your contacts with youImport a client CSV with a review of duplicates before you save.
CLIENT SUMMARY
Jamie Taylor
Booked- Last session
- Sports massage
- Next appointment
- 10:00 – 11:00 · Example day
- Next action
- Check preferred times for the next visit
Client details and next steps, together.
Example data · Explore the preview. Ask SSTA to confirm features and course access.
04 / Understand the business you’re building
Track payments and outstanding balances.
Bring invoices, session credits and business records closer to your diary. Spend less time piecing together what happened after an appointment.
- Online payments and depositsTake card payments for appointments through Stripe. You keep everything but Stripe’s own processing fee.
- Invoices and payment recordsIssue invoices, record cash or bank receipts and track balances.
- Packages for returning clientsManage prepaid session credits, usage and remaining sessions.
- Credit notes and refundsKeep adjustments connected to the original records.
- A clearer view of progressReview recorded income, attendance, referrals and rebooking.
- Your data, accessibleExport records when you need to review or move them.
FROM SESSION TO BUSINESS RECORD
A clearer paper trail.
- 01Issue the invoice
Keep the session and its agreed amount together.
- 02Record the payment
Track money received and any balance remaining.
- 03See where you stand
Review receipts, credits and business records.
Purchased sessions · used sessions · remaining credits
THE SSTA GRADUATE ADVANTAGE
Business support
with Sports Massage.
The Level 3 Sports Massage package includes the Hub website, a cohort workshop and individual marketing support.
Ask about your course and Hub access- 01
Build your professional skills
Start with the SSTA course that fits your experience and the work you want to do.
Explore SSTA qualifications - 02
Prepare to put them to work
The two-hour cohort workshop included with Level 3 Sports Massage helps you shape your offer, website and local marketing. Three monthly one-hour individual sessions with a marketing advisor support your next steps after qualifying.
Explore the Business Launch Workshop - 03
Give your practice a home
Bring your services, bookings, clients and business records together in the graduate Business Hub.
NEEDS YOUR ATTENTION
A clear next conversation.
New enquiry · Follow-up due
Ask which days work best for a first appointment.
View example follow-up
Alex has asked about availability. Check their preferred days before arranging an appointment.
Example data · Explore the preview. Ask SSTA to confirm features and course access.
BUILT FOR THE WAY YOU WORK
Use the Hub
on your phone.
Check appointments and client details in your phone’s browser. The web platform also works on tablets and computers.
Dedicated iPhone and Android apps are also on the way, bringing supported Hub workflows to your phone.
- In development forApp Store
- In development forGoogle Play
COMING NEXT
Apps and calendar
connection.
These features are in development and are not yet available.
- In development
Google Calendar connection
Bring your availability and external calendar closer together.
- In development
iPhone and Android apps
Supported Hub workflows on your phone, alongside the responsive web platform.
A FEW THINGS YOU MAY BE WONDERING
Hub access
and availability.
Talk to us about your course, your plans and how the Hub fits.
Who is the Business Hub for?
The Hub is for SSTA graduates setting up or running an independent, one-to-one practice. It brings the business side of sports massage and personal training into one workspace.
How do I get access?
Hub access is included with our Level 3 Sports Massage course. The £999 Personal Training offer is course only and does not include the Hub, workshop or marketing sessions. For the Sports Massage package, there is no charge from SSTA for your page, hosting, bookings, online payments or your own domain — the only deduction is Stripe’s own processing fee on payments your clients make. Ask admissions when access starts and how long it lasts for your course.
Do I need an established business already?
No. The Hub supports the setup work as well as the day-to-day running of a practice. You can talk to us about your starting point and the steps towards working independently.
Is the Hub the same as the Business Launch Workshop?
They are designed to work together. The workshop helps you think through your offer, website and local marketing. The Hub is where you put those decisions into practice and manage the business afterwards.
Can I use it on my phone?
The web experience adapts to your screen. Dedicated iPhone and Android apps are also being prepared; the App Store and Google Play links will appear here when available.
Are all the features available yet?
Your practice page, your own domain, online booking, booking emails and reminders, client records, invoicing and online payments are ready to use. The Google Calendar connection and the iPhone and Android apps are still being prepared for release; the Hub works in your phone’s browser in the meantime.