Skip to content

Active IQ Level 3 Qualification. Level 3 Groups Capped at 10. Tutor-Led Practical Training

Compare course routesCompare routes

Booking guidance

Cancellation & refund information

Know what applies to your booking. Ask for the full course-specific terms before you pay, and contact us if your plans change.

Before you book

Request the complete booking terms for your chosen course before paying. Check the total commitment, cancellation deadlines, any applicable charges, transfer arrangements and what happens if the academy postpones or cancels the course. Keep a copy with your booking confirmation.

If you want to cancel or change a booking

Contact SSTA with your name, course and booking reference. Tell us whether you want to cancel, transfer or discuss a change. Ask for a written response explaining the applicable terms, any refund calculation and the next steps.

If course plans change

Course dates are confirmed once the cohort fills. Before booking travel or taking leave, ask SSTA to confirm the timetable and the arrangements that apply if the course is postponed or cannot proceed.

Your consumer rights

This page provides general information, not the full terms for an individual booking. It does not limit your statutory consumer rights. Cancellation rights can depend on how the contract was made and when services begin; check the information supplied with your booking.

Contact info@serioussportstrainingacademy.com or 07413 232525. Contact details and directions.

For general guidance on contracts made online or by telephone, see GOV.UK’s distance-selling information.