Around 5 minutes to read · Updated 5 September 2026
Published by Serious Sports Training Academy
At a glance
- Make your service, location and next step clear everywhere.
- Use an eligible Google Business Profile that reflects your real business.
- Ask for honest reviews without rewards or selective screening.
- Measure useful enquiries and bookings alongside social activity.
Make the local offer clear first
Before creating more posts, check the information a prospective client sees. Can they find your services, appointment length, price, location, qualifications and booking route? An attractive social feed will struggle to help if these details are missing or contradict the website.
Write one consistent introduction and adapt its length to each channel. For example: “Sports massage appointments in [your real location]. See my qualifications, what an appointment involves and how to enquire.” Replace the bracketed text with accurate information and add claims only when you can support them.
Set up your real presence on Google
Check Google Business Profile eligibility against how you actually operate. Use your real-world business name, relevant categories and accurate contact information. A business that travels to clients has different address rules from a staffed location where clients attend. Do not create a profile at the academy simply because you trained there.
Google describes local ranking through relevance, distance and prominence. Complete, accurate information helps people assess relevance; it cannot make your business physically closer to every searcher. A profile is one part of your presence, not a promise of a particular position.
Build relationships with a reason to exist
List nearby gyms, trainers, running clubs and community organisations whose members might reasonably need to understand your service. Learn what each organisation does before making contact. A useful introduction explains your qualifications, location, scope and a specific reason to talk.
Start with a small number of relevant conversations. A permitted introduction at a club, a useful explanation of what sports massage involves, or a clearly agreed referral arrangement can create a better connection than an identical sales message sent to everyone. Get permission before using another organisation’s name or logo.
- Record who you contacted and why the relationship may help both sides
- Agree responsibilities and any commercial terms clearly
- Keep client information private when discussing referrals
- Follow up as agreed, rather than repeatedly messaging people
Request reviews without steering the verdict
Ask clients to share an honest account of their experience. Keep the request neutral and make it easy to find the correct review page. Do not offer payment, gifts or discounts in exchange for Google reviews, or invite only people you expect to leave a positive rating.
An example request is: “Thank you for visiting. If you would like to share your experience, you can leave an honest review here: [review link].” Do not ask clients to include private treatment details. In replies, acknowledge feedback without revealing personal information.
Keep a simple enquiry record
For each enquiry, record the source where it is known, the service requested, whether it was suitable and whether it became a booking. Keep personal details out of general marketing reports. A person who mentions a club recommendation gives you different information from a person who found a social post.
Review patterns before spending more. If people enquire but rarely book, examine clarity, suitability, availability and response time. If a channel produces attention but few relevant enquiries, adjust the message or channel. Small samples are noisy, so avoid treating one good week as proof of a reliable trend.
Common questions
Frequently asked questions
Do I need paid adverts to start marketing?
Not necessarily. Begin by making your service clear, establishing an eligible local presence, building relevant relationships and testing the booking journey. Paid promotion is a separate decision with its own budget and measurement needs.
Can I create pages for every nearby town?
Only create a separate location page when it describes something genuinely useful and distinct about your service there. Replacing a town name in otherwise identical copy adds little value. Be clear about where you actually work.
How many social media followers do I need?
There is no universal target that predicts a viable practice. Relevant local enquiries, suitable clients, completed bookings and a sustainable service are more useful business measures than follower count alone.
Sources and further reading
Continue researching


Give social media four useful jobs
Choose the channels your likely clients use and that you can maintain. Complete your business profile, add a clear website link and prepare a few posts that answer real questions. You do not need to be everywhere to communicate professionally.
Use your own work and setting where you have permission. Explain what a client can expect without identifying someone, sharing health information or implying a treatment result you cannot substantiate. The following is an example content plan, not a prescribed posting frequency.
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